Please read these Terms and Conditions carefully before using this site

  1. What's in these terms?
    1. These terms tell you the rules for using our website www.hydrastore.co.uk (our site).
  2. Who we are and how to contact us
    1. www.hydrastore.co.uk is a site operated by Hydrastore Limited ("we", “us”, “our”). We are registered in England and Wales under company number 02427103 and have our registered office and main trading address at Sandtoft Industrial Estate, Belton, Doncaster, South Yorkshire, DN9 1PN. Our VAT number is 546 545 230.
    2. To contact us, please email sales@hydrastore.co.uk or telephone us on 01427 874445.
  3. By using our site you accept these terms
    1. By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
    2. If you do not agree to these terms, you must not use our site.
    3. We recommend that you print a copy of these terms for future reference.
  4. There are other terms that may apply to you
    1. These terms of use refer to the following additional terms, which also apply to your use of our site:
      1. Our Privacy Policy.
      2. Our Cookie Policy, which sets out information about the cookies on our site. We require your consent to use cookies. Our site has a cookie consent mechanism and further information on cookies and the collection, use and transfer of information is detailed in our Cookie Policy.
    2. If you purchase goods or services from our site, our Offline and Online Terms and conditions of supply will apply to the sales.
  5. We may make changes to these terms
    1. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
  6. We may make changes to our site
    1. We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
  7. We may suspend or withdraw our site
    1. Unless otherwise expressly stated, our site is made available free of charge.
    2. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
    3. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
  8. Website accessibility
    1. We are committed to providing a website that is accessible to the widest possible audience including those with sight, audio and motor impairment restrictions.
    2. Browser support
      1. The site is built in a flexible manner and scales to ensure readability on whatever device or browser it is viewed upon. Browser support is progressive meaning more capable browsers may get improved aesthetics or functionality, yet content is still accessible on older browsers.
    3. Visual options
      1. Users browsing on a desktop computer with Microsoft Edge, Mozilla Firefox, Google Chrome, Apple Safari or Opera will find that they can scale/zoom the entire page, including images, by holding down Ctrl and toggling the +/- keys. Mac users need to use the Apple Cmd key in conjunction with +/-.
      2. Users still using older browser versions will find that they can resize the text only using the same key combinations.
      3. Scale/zoom options can also be accessed via each browser's context menu.
      4. Users browsing on mobile and tablet devices can scale and zoom the content using opposed digits dragged across the screen in the conventional manner.
    4. Structure
      1. The site has been developed using headings, paragraphs, lists and other HTML (HyperText Markup Language) to create a logical and semantic document structure.
      2. Occasionally errors do slip into the HTML mark-up, either via human error or input mistakenly into the content management system. If you find a page which does not validate or has display errors, please let us know which page the error is on and we will endeavour to fix it as soon as we are able to.
    5. Javascript and dynamic elements
      1. Alternatives to scripts or other controls which rely on client device capability have been provided.
    6. Context
      1. Where possible, all hyperlinks use descriptive and meaningful text as a call to action. Short-hand language, such as click here has been avoided. Additionally, meaningful alt attributes and/or titles have also been added to all images where appropriate.
      2. A written style that is straightforward and understandable has been employed throughout the site.
    7. Navigation
      1. A standard layout and navigation structure is maintained throughout the site. Screen reader users can skip the main navigation and return to the head of the page using the links supplied.
    8. Site map
      1. A site map has been provided that can help you navigate around the site. A link to this is available on every page of this website.
    9. If you have any questions concerning this website or you wish to report a technical error, please contact us.
  9. We may transfer this Agreement to someone else
    1. We may transfer our rights and obligations under these terms to another organisation (including a group company or affiliate). We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
  10. You must keep your account details safe
    1. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
    2. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at sales@hydrastore.co.uk.
  11. How you may use material on our site
    1. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it, including but not limited to any text, graphics, images and software. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    2. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use only and you may draw the attention of others within your organisation to content posted on our site.
    3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs or video or any graphics separately from any accompanying text.
    4. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).
    5. You must not use, reproduce, duplicate, copy, transfer, distribute, store or otherwise exploit any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
    6. You agree to prevent any unauthorised copying of the materials and to ensure that, where applicable, all employees of your organisation adhere to these limitations.
    7. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
    8. Unauthorised use or distribution of any material on the site may violate copyright, trademark and other laws and is subject to civil as well as criminal sanctions.
  12. Do not rely on information on this site
    1. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
    2. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
    3. We will not be liable to any person for any direct, indirect, special or other consequential damages related to the use of the site, or for information on or use of any other hyperlinked website including, without limitation, any lost profits, business interruption, loss of programs or other data on your handling system or otherwise, arising out of the use of or inability to use the information, even if we are advised of the possibility of such damages.
  13. We are not responsible for websites we link to
    1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
    2. We have no control over the contents of those sites or resources.
  14. Related content is not approved by us
    1. We may embed YouTube videos on our site from time to time. When the embedded video is complete, there is a chance that a related video may play next. We are not responsible for any related videos and the related content has not been verified or approved by us. The views expressed in any related videos do not represent our views or values.
  15. How to complain about RELATED content
    1. If you wish to complain about related content, please contact us by email on sales@hydrastore.co.uk or telephone us on 01427 874445.
  16. Our responsibility for loss or damage suffered by you
    1. Whether you are a consumer or a business user:
      1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
      2. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Offline and Online Terms and conditions of supply.
    2. If you are a business user:
      1. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
      2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
        1. use of, or inability to use, our site; or
        2. use of or reliance on any content displayed on our site.
    3. In particular, we will not be liable for:
      1. loss of profits, sales, business, or revenue;
      2. business interruption;
      3. loss of anticipated savings;
      4. loss of business opportunity, goodwill or reputation; or
      5. any indirect or consequential loss or damage.
    4. If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  17. How we may use your personal information
    1. We will only use your personal information as set out in our Privacy Policy.
  18. We are not responsible for viruses and you must not introduce them
    1. We do not guarantee that our site will be secure or free from bugs or viruses.
    2. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
    3. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
  19. Rules about linking to our site
    1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
    2. Without our prior approval, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    3. You must not establish a link to our site in any website that is not owned by you.
    4. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
    5. We reserve the right to withdraw linking permission without notice.
    6. If you wish to link to or make any use of content on our site other than that set out above, please contact sales@hydrastore.co.uk.
  20. Our trade marks are registered
    1. Unless otherwise indicated, all trademarks, brand names and logotypes displayed on the site are the property of the manufacturers or distributors as may be applicable and may not be used in any way without our prior written permission.
  21. Which country's laws apply to any disputes?
    1. If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
    2. If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Last updated: November 2022.