Hydraulics systems and components
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
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To register you as a new customer |
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Performance of a contract with you |
To process and deliver your order including:
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To manage our relationship with you which will include:
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To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
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To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
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Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
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Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
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Necessary for our legitimate interests (to develop our products/services and grow our business) |
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
If you wish to stop receiving marketing messages from us or third parties, please contact us at any time, or follow the opt-out links on any marketing message sent to you (if applicable). Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
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We use the Stripe payment system and this may involve your data being transferred internationally by Stripe. [By submitting your personal data, you agree to this transfer]. When transferring your data outside of the UK, Stripe will do so in accordance with their Privacy Policy which can be found at stripe.com/en-gb/privacy#international-data-transfers and under their Privacy Policy, Stripe will comply with applicable laws to provide an adequate level of data protection for the transfer of your Personal Data. [Further details can be found at www.ico.org.uk].
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Employees of our parent company, DCA, who may use contact details for sales purposes and may provide IT and system administration services and undertake leadership reporting.
Last updated: December 2021.
Hydrastore values your privacy. We use cookies to make the site run smoothly and to gather information on how you use it in order to improve your experience. We also embed Social Media such as YouTube videos to enhance the content of our site. For more info see our Privacy Policy